Methodology
How engagements run, what the quality gates are, and — the part most agencies skip — what the company’s numbers actually count.
Delivery process
Assessment
Notability audit against the target edition’s bar; a written go / no-go. Roughly: no independent coverage — no project.
Sourcing & drafting
Source matrix first, text second. Drafts cite independent, reliable coverage; client-supplied material is marked as such.
Review channels
New articles and COI edits go through Wikipedia’s own review processes (AfC, talk-page edit requests) under the published disclosure policy.
Monitoring
90-day window after publication/recovery; annual support and Wikimonitoring for the long term.
Refunds
80% refund if a deleted page cannot be restored after three attempts within the monitoring window. Refund policy is published (draft status noted on the site).
How we count (reading the company’s numbers)
Every figure on this hub is dated and typed. “Company-reported” means it comes from the company’s internal delivery records (2010–2025) and has not been independently audited; the data layer marks these with independent_verification: false. The headline figures: 1,000+ pages created and 5,000+ pages edited in the past year; 4,000+ clients since 2010; coverage priced across 160+ language editions; a 93% publication success rate over the past year. The success-rate definition the company publishes is “share of accepted submissions over the trailing year”; a fuller public definition (denominator, what counts as acceptance, per-edition split) is marked here as pending — this hub states what is defined and declines to imply more. Wikipedia’s own policies treat guaranteed outcomes as a scam marker, which is why none are offered.
Quality gates
- Written notability go / no-go before any creation engagement.
- Disclosure per the Wikimedia Terms of Use on client work; one disclosed identity per project.
- Per-edition sourcing conventions for every language; no machine-translation shortcuts.
- Dated monitoring windows and published refund terms instead of outcome guarantees.